RECENT DISTRIBUTION PROBLEMS MAKE IT IMPOSSIBLE TO GIVE ANY WARRANTIES ON DELIVERIES AND CONDITIONS. SORRY.
We recommend you make your purchases from your local Dealer to ensure you get the best service should there ever be a need.
OUR VIP WARRANTY IS ABOUT YOU, NOT US.
VIP stands for a Very Important Promise to you, our customer. We will repair or replace your Vortex® product in the event it becomes damaged or defective—at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.
The Vortex Worldwide Lifetime VIP Warranty covers your purchase worldwide through the Distributor or Dealer in the country where you purchased your product. Distributors and Dealers in countries other than where you made your purchase may apply service charges due to different rules and regulations in that country. We recommend you make your purchases from your local Distributor or Dealer to ensure you get the best service should there ever be a need.
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